Case Studies

What "it worked" actually looks like.

Five anonymized case studies across accounting, wealth management, law, publishing, and healthcare. Real architectures, real metrics, real workflows. Client names redacted out of respect for ongoing relationships and procurement preferences.

Why anonymized

Most of our clients prefer that the specific competitive advantage they've built with us stay quiet, at least for a few quarters. We respect that. These case studies are real engagements with real architectures, real metrics, and real lessons; the names are off, that's all. When clients are ready to share their own story publicly, those land here too.

Accounting

Near-zero-touch bank-feed categorization for a QuickBooks-driven accounting firm.

A 4-stage vendor matching pipeline, regex sanitization, exact match, fuzzy match, and Gemini 2.5 Flash LLM inference, collapses hours of manual transaction categorization into seconds, with shadow-column auditability and a clean QuickBooks Online OAuth integration.

~95% auto-categorized 4-stage match pipeline SOC 2 audit-ready
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Wealth Management

Seven automation agents replace hours of weekly busywork at a wealth management firm.

From SMS-triggered cashflow reports (text the AI a command, get a PDF emailed back) to mass bank-statement export across 121 client accounts and a 4-hour reconciliation cron, seven specialized agents now run what a team used to do manually.

7 workflows automated 121 client accounts 4-hour cron cadence
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Legal

"Practice Made Perfect": a full agent platform pilot for a mid-market law firm.

A branded agent platform with seven integrated modules, Assistant, Vault, Knowledge, Workflow Agents, ROI Analytics, Security & Governance, and a learning Academy, gave a partner audience a tangible vision before a single line of production code was committed.

7 modules Privileged-data ready Stakeholder sign-off
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Publishing

Global publisher cuts rights-clearance time 70% with a contract-aware agent.

Royalty inquiries that used to bounce between rights, finance, and editorial, and take 5–10 business days, now resolve inside 24 hours through an agent that reads contract clauses, statements, and payment records, and cites them inline.

70% faster turnaround Klopotek + Salesforce Citations per answer
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Healthcare

Top-10 health system halves prior-authorization backlog with HIPAA-aligned agent.

A clinician-in-the-loop agent assembles prior-auth packets from Epic, checks payer rules, drafts submissions, and pauses for the clinician to sign. Net effect: median PA turnaround drops from 4 days to under 2, with zero PHI leaving the customer's HIPAA-aligned environment.

50% backlog cut HIPAA BAA in place Epic via FHIR
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Patterns across all five

What every successful deployment has in common.

A defined workflow, not "use AI somewhere"

Every win started with one painful workflow and one executive who owned it. Engagements that started with "we want AI somewhere" went sideways. Pick the work first.

A real eval harness, not vibes

Every agent ships with an eval harness drawn from real cases. Quality is measured against that on every change. Without it, agents drift and trust evaporates.

Human approval at the right gates

Every deployment has a clear "the agent drafts, a person approves" pattern at decision points that matter. Speed gains come from automating everything else.

A team that runs it after launch

Half the value is in Operations: tuning policies from real conversations, expanding the eval set, upgrading models. The deployments that stalled were the ones where no one owned this.

Integrations sized honestly

Every project blew through its first integration estimate, then settled. Now we add a 30% buffer up front. Legacy systems and authentication remain the slowest part.

Privacy by deployment, not policy

For every regulated client, "the data never leaves your environment" was a technical decision, not a marketing one. Open-weight in VPC or hyperscaler-account hosting, picked early.

Recognize your workflow in one of these?

Most engagements start because a leader saw something close to their own situation in a case study. Bring us the workflow.

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